If you’ve tried all of the above steps and your Cox remote is still not working, then it’s likely there is a fault with the electrical components. So ensure the front of both are completely free of objects. If there is anything in front of the TV or your Cox set top box it can block the signal. You also need to be within roughly 10 feet (3 meters) of the TV or Cox device for it to work. An infrared signal requires you to point the remote at the Cox device or TV when you press the buttons. However, certain buttons such as the power and volume work over an infrared (IR) signal. The Cox remote works on wireless technology that can work from anywhere, so you don’t need to have line of sight to use it. Ensure you have line of sight and are range of the TV and Cox device Or press the power button the TV if it goes straight to stand by mode when you plug it back in. Unplug it at the wall, or switch it off at the wall, then plug it back in, and wait for it to power up. Press the power button if it doesn’t turn on when you plug it back in. Wait a few seconds and then plug it back in. To do that, unplug the power cord at the back of your Cox device. By restarting both devices it closes everything completely and opens it again fresh. You Cox set top box, and TV have an internal computer that can have an issue in the computer code. The steps to pair your Cox remote to all of these devices are explain in this official video from Cox: On top of that it needs to be paired to your TV, and the receiver for your home theater system if you’re using one. Make sure remote is paired to your Cox set top box, TV, and receiverĪ Cox remote needs to be paired initially to your Cox device – also called a set top box. Bear in mind that each of the following steps can fix the issue so after each step see if your Cox remote is now working. Provided you’ve done this step and it’s still not working, move on to the following steps. Open up the back cover of your remote and ensure the batteries are seated the right way around.Īlso, try a new pair of batteries to ensure that the batteries are completely drained. Ensure the batteries are new, and install correctlyĪlthough, you’ve likely done this step you need to cross it off the list first because without batteries that have enough charge your remote won’t work at all. Here’s step by step instructions for how to do each of the troubleshooting steps: 1. But, if you’ve tried that then you should restart your Cox device, ensure you have line of sight from the remote to your TV and Cox device, otherwise the remote needs to be replaced. The TV button on your Cox remote needs to be pressed first before it can operate the TV. If you’ve replaced the batteries here’s the next steps to take. When there is no light at all it indicates that the batteries are flat, or that there is an internal issue with the remote. Cox Remote Not RespondingĪ Cox remote has a light at the top that flashes red when you press a button. As well as, what to do if you try each of the troubleshooting steps and the remote is still not working. In this article I will explain step by step how to do each of these troubleshooting steps. Or, the remote itself is faulty and needs to be replaced. Otherwise, ensure the batteries are put in the right way, try new batteries, make sure you have line of sight and are within range of the TV and Cox device. Today I will explain how to troubleshoot a Cox remote that isn’t working.Ī Cox remote needs to be paired to a TV first before it will work. Like with other devices related to your TV they have a remote, however, in rare cases it can stop working completely. Cox is a cable provider and they also provide a set top box that you use in conjunction with your TV to watch Cable, stream videos, and download apps.
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